![]() Auto Glass FAQs |
FAQs |
Have questions? We can help. |
➤ Can you come to me or do I have to bring my car to your shop?
Over 90% of auto glass replacements performed nationwide are done on the go. We take great pleasure in our status as industry leaders in mobile vehicle glass repair and replacement at Allied Auto Glass. To complete the repair job, we can gladly travel to your house, place of employment, or recreational location. We also make replacing auto glass simple in this manner. |
➤ Is my windshield free if I have insurance?
If you have a Florida insurance policy with full coverage, including comprehensive or glass coverage, your policy deductible will be waived for windshield replacement. For auto glass other than the windshield, your deductible will apply. Your insurance company is required to waive your deductible following Florida Statute 627.7288, which states:“Comprehensive coverage deductible not to apply to motor vehicle glass. The deductible provisions of any policy of motor vehicle insurance, delivered or issued in this state by an authorized insurer, providing comprehensive coverage or combined additional coverage shall not apply to damage to the windshield of any motor vehicle covered under such policy.” |
➤ If I file a claim with my insurance company, will my rates go up?
For mishaps or incidents beyond your control, auto glass is covered by the comprehensive section of your insurance. Since you are not penalized for these vehicle glass claims as a result, your premiums shouldn't go up. We have been in this business for many years, and in all that time, we have never had a customer complain about their prices going up. |
➤ Is it true that I can only get one free windshield per year?
No. This is a common myth that we hear frequently. Driving in Florida with a broken windshield is illegal and unsafe. Your windshield is an integral part of your vehicle’s safety system.Per Florida Statute 627.7288 for Windshield Deductible requirements for insurance companies, your insurance company is required to not only waive your deductible for windshield replacement but, if you carry comprehensive insurance, they are required to replace the glass as many times as necessary. |
➤ Should I call my insurance company first to schedule?
No. Contact Allied Auto Glass first. We will make it easy for you. We are a preferred auto glass company.We work directly with your insurance company to file the claim and process the paperwork. This is one of the many ways we make auto glass replacement easy. We save you time and aggravation. |
➤ How do I file a claim with my insurance company?
Contact Allied Auto Glass first. We will make it easy for you. We are a preferred auto glass company.We work directly with your insurance company to file the claim and process the paperwork. It is one of the many ways we make auto glass replacement easy. We save you time and aggravation. |
➤ My insurance company wants me to use Safelite but I do not want to. Do I get to choose who does my auto glass replacement?
You wouldn't let your insurance provider to choose your oncologist, would you? Don't let your insurance provider choose a mechanic to fix your car.You must be permitted to select the service provider by your insurance company. Tell them you would prefer to work with Allied Auto Glass if they suggest you contact a particular repair business.The claim will be forwarded to us by them. All insurance companies favor using Allied Auto Glass. In order to submit the claim and complete the paperwork, we deal directly with your insurance. This is just one of the many ways we make replacing auto glass simple. |
➤ What is the warranty on new auto glass?
Allied Auto Glass warrants that your windshield be free of defects in materials due to workmanship for as long as you own your vehicle. Stress breaks, leaks or other defects in the glass are warranted for 90 days. |
➤ Do you guarantee your work?
Our mission is to create customers for life. Our approach to business is all about relationships. If we have fallen short in meeting your expectations with our products or services, please let us know.We will gladly take corrective measures. All of our auto glass repairs and replacements are covered by an industry-leading, lifetime warranty. Please review our warranty. |
➤ Is It Safe To Drive With A Cracked Windshield?
If the crack isn’t near your line of sight, it can be safe temporarily. However, you never know when a crack can expand, so it’s best to get it taken care of as soon as possible.
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➤ Do You Work With Insurance Companies and what is the cost?
If you have a Florida insurance contract with full inclusion , including comprehensive coverage, your contract deductible will be w for windshield substitution. This will bring about positively no personal cost for you.For auto glass other than the windshield, your deductible will apply. Your insurance agency is expected to forgo your deductible following Florida Rule 627.7288, which states:"Extensive inclusion deductible doesn't have any significant bearing to motor vehicle glass. The deductible arrangements of any approach of motor vehicle insurance, conveyed or gave in this state by an approved safety net provider, giving extensive inclusion or joined extra inclusion will not have any significant bearing to harm to the windshield of any motor vehicle covered under such policy" |
➤ I have a high deductible. What will my new auto glass replacement cost me out of pocket?
Your policy deductible will be waived for windshield replacement if your Florida insurance policy includes comprehensive coverage and glass coverage. You won't have to pay anything out of pocket as a result of this.Your deductible will be used for any other auto glass outside the windshield. According to Florida Statute 627.7288, which stipulates that "Comprehensive coverage deductible does not apply to motor vehicle glass," your insurance provider is required to waive your deductible.Any windshield damage to a motor vehicle insured by such a policy is not subject to the deductible requirements of any motor vehicle insurance policy supplied or issued in this state by an approved insurer that provides comprehensive coverage or combined extra coverage. |
➤ Can you reseal my leaking windshield that another shop installed?
If we do the installation, we will replace a leaking windshield for a significant time frame. We have a lifetime warranty on Manufacturer's parts (as long as you own the car. Warranty is non transferable). We cannot guarantee another company's work. |
➤ Do you only replace windshields or do you also do other automotive glass?
We only do front windshields as we are not set up for repairs or any other cash jobs. |
➤ Do you do chip repair?
No. We recommend that any damage to a windshield that is significant and visible, be replaced. |
➤ My windshield is scratched from my wipers. Can you remove those scratches?
Unfortunately, there is no effective, professional way to remove scratches from a windshield. When this happens, the windshield will need to be replaced. While most insurance claims are for broken windshields, we have seen insurance companies cover this type of damage.Please contact our Customer Service Representatives. We will reach out to your insurance company to file a claim for you. |
➤ Can you replace the windshield moulding or gasket around my windshield?
This depends upon the vehicle make and model. Every windshield is different. Please contact our Customer Service Representatives to discuss the details. |
➤ How long does the windshield replacement job take?
We offer 4 hour windows, two a day. Our technicians will call 30 minutes prior to arrival. We use the highest grade of urethane so it dries within 30- 45 minutes after the technician is finished and then can by driven. |
➤ I drive a Mercedes, BMW, Jaguar, or another luxury brand. Should I take my car to the dealership for auto glass?
Dealerships do not employ auto glass technicians. They subcontract these jobs to auto glass companies. Typically, this is based on a competitive bidding process.We replace auto glass in all varieties of luxury vehicles. We use only the best materials. Our highest skilled technicians ensure your car is restored to its original condition. To ensure your luxury car’s glass replacement is done correctly, contact our Customer Service Representatives to discuss the details. |
➤ How soon can my vehicle be driven after the replacement?
We use the highest grade of urethane so it can be driven 45 minutes after installation |
➤ What is OEM glass?
OEM stands for Original Equipment Manufacturer. This designation means that the glass manufacturer produces original auto glass for installation by the automobile manufacturer during the vehicle’s assembly.Aftermarket glass is produced by a company that does not provide glass to the vehicle manufacturer. Aftermarket glass can differ from OEM glass in clarity, glass thickness, color, and fit. |
➤ Will I get OEM glass from Allied Auto Glass?
Yes, every auto glass part we install is OEM. There may be slight variations in the glass labeling, but all of our glass is provided by quality OEM glass manufacturers. If specific logos and imprints on the glass are required, we will gladly offer parts with these specifics. |